Small Business Services

Managed Services

Support for your business.

We understand that you wear many hats.

The complex nature of IT means that your businesses may not have all of the necessary skills to support your systems, putting business owners in the difficult position of attempting to juggle their own roles with that of IT expert-by-default.

This is where PlanNet32 comes in. Our managed services are tailor-made to suit your needs in a cost-effective manner, allowing you to focus on your tasks at hand.

Managed Services

The PlanNet32 Solution.

Our Managed service offerings cover two fields.

Server and Desktop Support: These services include hardware installation, system integration and troubleshooting for server and desktop infrastructure across a broad range of vendors.

Network and Communications: This includes the installation and management of network, firewall, and wireless communication equipment. Our expertise covers vendors such as Cisco, Juniper, Meraki, HP, Ruckus, and other industry-leading network and security vendors.

We offer three broad levels of support, each of which can be customised to suit your needs. These include:

  • Monitoring and Reporting:
    An entry-level service designed to keep you appraised of the current state of your assets, putting you in the driver seat and allowing you to decide how best to focus your IT efforts.
  • Proactive Support:
    Incorporating preventative maintenance, this package includes health checks for networks, security solutions, operating systems and backups, as well as patch management and failover testing.
  • White Glove Service:
    A fully managed end-to-end service, this package includes the procurement, build, deployment and ongoing management of your ICT infrastructure.
Managed Services

Do you need Managed Service support?

Contact Us